All drivers are equipped with Mobile Phones and car chargers

Our Efforts

Training

• For Drivers…..Behavioral, Defensive & Other Safety Norms
• For Supervisors, Field & Backend staff…..
• Specific training to align their roles to customer’s requirements
• Drivers and passengers should wear their seat belts
• Speed limit on the dry road should not be more than 60kmph
• No arguments with the agent while doing drop/pick-up
• Reckless and Rash driving is strictly prohibited.
• Drivers should not report ill health or unfit for duty and doing double shift.
• Drivers should insist security guard when a female employee is to be dropped last or Pick-up first and for long distance drops/pick-up male employee should be drop last or pick-up first.
• Drivers should not stop the vehicle midway or park especially when an employee is present.
• In case of any accident drivers should informed immediately to Admin/Site supervisor

Helpdesk

Planned to run a 24X7 helpdesk and a customer contact centre with people trained to manage emergency situations as well.